Melanie Chandruang

About Melanie Chandruang

I help agency owners turn operational chaos into clarity, control, and profitability.I’m an agency operations and finance integrator with 15+ years of hands-on experience inside growing agencies. I work alongside founders to bring structure to the parts of the business that tend to break first: finances, workflows, ownership, and decision-making.My work focuses on-Financial operations and metrics-People planning, roles, and operational ownership-Workflow design, documentation, and execution handoffsMost of my clients come to me when growth has outpaced their systems or when they’re tired of being the bottleneck. Together, we replace reactive operations with clear processes and reliable financial insight.The outcome is less friction, better margins, and an agency that’s built to scale—or sell—intentionally.Learn more at weconsult.io

Experience

1. Founder Operations Consultant

   Weconsult

   Feb 2018 — Present

   I partner with agency owners as a hands-on operations integrator, helping them build the internal systems required to run profitably, scale sustainably, and prepare for long-term optionality (including exit readiness).My work sits inside the business (not just advisory) and focuses on creating clarity across financial operations, people planning, and day-to-day execution.Areas of expertise include-Designing and managing financial workflows related to invoicing, expenses, reimbursements, and cash flow-Establishing management reporting, KPIs, budgets, and forecasts for decision-making-Acting as the operational layer between leadership, accounting teams, and delivery teams-Supporting org design, role clarity, onboarding plans, and operational ownership-Building and documenting workflows so agencies are less founder-dependentClients typically engage when growth has outpaced their systems, margins are unclear, or leadership is carrying too much operational load. The outcome is reduced friction, stronger financial visibility, and agencies that run with more control and confidence.

Education

• Florida State University

  Bachelor of Science (B.S.), Family and Child Sciences

  2002 — 2006

Skills

• Process Excellence
• Microsoft Office
• Logistics
• Leadership
• Purchasing