Melanie Bresenhan

About Melanie Bresenhan

With over 25 years in the benefits industry, I specialize in Deferred Compensation plans and have a comprehensive understanding of retirement benefits. My role involves engaging with all business aspects, from sales meetings to implementation, onboarding, and service delivery. I build and maintain client relationships, acting as their primary resource for information and services, which strengthens our connections with plan sponsors. I manage client accounts, ensuring timely and accurate service delivery, and oversee the billing process to ensure invoice accuracy and resolve significant issues. Additionally, I develop presentation materials, participate in annual plan review meetings, and provide clients with legislative and industry updates, contributing to recommendations and enhancements.

Experience

1. Deferred Compensation Executive Benefits Senior Relationship Manager

   Ascensus

   Apr 2023 — Present · Dresher, PA, US

Education

• Florida State College at Jacksonville

  Associates degree, General Studies

  1992 — 1995

• University of Central Florida

  Bachelor's degree, Psychology

  1995 — 1998

Skills

• Windows
• 401k
• Cobra
• Leadership
• Business Process Improvement
• Hro
• Deferred Compensation
• Customer Satisfaction
• Training
• Employee Benefits
• Human Resources
• Problem Solving
• Microsoft Word
• Health Insurance
• Quality Assurance
• Employee Engagement
• Workforce Management
• Employee Relations
• Human Resources Information Systems (Hris)
• Management
• Team Building
• Process Improvement
• Vendor Management
• Hris
• Project Management
• Customer Service
• Pensions