Melanie M Bierweiler
COO, Director Of Operations, IT
- Role
- COO, Director of Operations, IT at Tampa Bay Tech Solutions, Llc
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Melanie M Bierweiler
Director of Operations/COO with extensive expertise in strategic planning and operational…
Experience
COO, Director of Operations, IT
Jan 2020 — Present · Tampa, FL, US
Setting strategic operational goals and KPIs to drive business success and growth.Planning, implementing, and managing the overall long-term business strategy to optimize performance and efficiency.Monitoring day-to-day operations, ensuring alignment with organizational objectives and standards.Supervising staff across different departments, providing guidance, support, and constructive feedback to enhance productivity and performance.Evaluating and monitoring the efficiency of business procedures, identifying areas for improvement, and implementing solutions to enhance operational effectiveness.Overseeing customer support processes, organizing initiatives to improve customer satisfaction and retention.Managing operational budgets to promote profitability and financial sustainability.Developing and enforcing policies and procedures to maintain operational consistency and compliance with industry regulations.Cultivating and managing relationships with external partners, clients, and vendors to facilitate collaboration and business partnerships.Conducting regular audits of daily operations to identify potential issues and opportunities for improvement, making adjustments as needed to optimize performance.Identifying opportunities for operational enhancement within existing processes, developing, and implementing strategies to address identified challenges and drive continuous improvement.
Education
Higher Ed Experts
Personal Trainer, Health and Physical Education/Fitness
2020 — 2021
GIA (Gemological Institute of America)
Master's degree, Diamond, Pearl and Gemstone Grading
2008 — 2010
University of South Florida
Bachelor of Arts and Sciences, Music Performance
2001 — 2005
Notary of America
Notary Public
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