Melanie Young
Senior Analyst - Enterprise Process Governance Support
- Role
- Senior Analyst - Business Solutions at Synchrony
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Melanie Young
Experienced professional with a demonstrated history of working in the finance, energy…
Experience
Senior Analyst - Business Solutions
May 2024 — Present
Provides technical and administrative support for an enterprise-wide Risk and Control Self-Assessment (RCSA) program, acting as a subject matter expert on Enterprise Governance, Risk, and Compliance (eGRC) tool functionality and process governance - Manages and monitored RCSA program data from multiple sources, executing quality assurance reviews and continuous monitoring activities to ensure data completeness, accuracy, and adherence to program requirements - Conducts detailed data analysis and reconciliation routines to proactively identify and resolve data quality and integrity discrepancies - Implemented enhancements to existing reporting tools and data sources (Tableau, SharePoint, and MS Power Apps) to improve data insights and cross-functional views - Creates and maintains critical reporting and metrics to deliver recurring and real-time insights on RCSA assessment status/ process changes - Generates key documentation, including job aids, training materials, and procedural guides for cross-functional stakeholders - Collaborates with eGRC and risk management teams to troubleshoot technical issues, manage access, and support end-user testing
Education
University of St. Thomas (TX)
Mathematics
University of St. Thomas (TX)
Bachelor of Arts - BA
Tulane University - A.B. Freeman School of Business
Master's degree
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