Melanie Crocker Shea
Humana Provider Advocate @Senture, LLC
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WORK HISTORY
Humana Provider Advocate @Senture, LLC
MI, US
ABOUT MELANIE CROCKER SHEA
I am a healthcare operations professional with 15+ years of experience in medical and behavioral health billing, provider credentialing, Human Resources, and administrative leadership.My expertise includes accounts receivable management, denials and appeals, claims submission, payment posting, payer portal navigation (Medicare, Medicaid, and commercial insurers), and revenue cycle reporting.I also bring experience in provider credentialing and contracting, compliance with HIPAA and payer guidelines, intake coordination and HR operations including payroll, benefits, onboarding, and employee relations.Known for being detail-oriented, ethical, and solutions-focused. I thrive on resolving complex billing challenges and supporting both providers and patients.I am currently seeking fully remote roles in billing, credentialing, HR, or administrative support with inclusive, mission-driven teams that value accuracy, collaboration, and long-term commitment.
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