Melanie Harmon

Senior Benefits Analyst @Consumers Energy

Ensure smooth workflow by assessing complex data, encompassing demography, claims experience, financial performance, budget projections, health delivery systems, and other benefit-related issues. Improve operational proficiency by delivering technical support in SAP and Fidelity for participant records along with troubleshooting transmission errors and resolution of data discrepancies. Oversee monthly reconciliations of claim payments and VEBA distributions. • Saved costs of up to $34M in a single year by leading implementation of Via Benefits for Medicare-eligible retirees. • Drove optimal business performance by successfully devising and executing creative plan designs, while managing financial interests of employees and retirees. • Streamlined work processes by consistently providing accurate and timely ACA reporting, facilitating invaluable assistance during annual enrollment, supporting union contract negotiations, and effectively supervising biannual rate cases. • Increased employee satisfaction by maintaining yearly benefit plan audits and all related data requests. • Delivered exceptional assistance with preparation of company financial 5500s, while successfully administering department and plan budgets.