Melanie Moore
Manager, Technical Support at AVEVA
- Role
- Manager, Technical Support at AVEVA
- Location
- Johnson City, TN, US
- LinkedIn followers
- 500 followers
About Melanie Moore
11 Years People Leadership Experience in both R&D and Technical Support Departments13 Years Individual Contributor Software Developer ExperienceKey Skills:• Remote & On-site Leadership• Agile / Scrum• Recruiting, Onboarding, Mentoring of new employees and new managers• Coaching & Performance Management • Cross-Team Collaboration• Strong analytical and troubleshooting skills• C#/.Net / C++ BackgroundLeadership Experience:• Led and coached a team of highly skilled software developers to deliver high-quality products on time and within budget • Recruited, interviewed, onboarded, and mentored new employees• Partnered with product managers to prioritize work effectively• Evaluated individual performance, rewarding exceptional contributions, and addressing underperformance• Strong people management and interpersonal skills• Quick, initiative-taking learner with an excellent work ethic• Detail-oriented, positive leader with excellent written and verbal communicationIndividual Contributor Experience:• Developed, tested, and released high-quality industrial software• C#/.Net / C++ Experience• Communicated project status to management and stakeholders• Supported customers through email, phone, and on-site meetings
Experience
Manager, Technical Support
Jul 2021 — Present
Education
East Tennessee State University
Bachelor's degree, Computer Science
1996 — 2000
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