Melanie A. Tucker Miller
Risk Solutions Analyst @Scott Insurance
Signup · Get unlimited contacts
WORK HISTORY
Risk Solutions Analyst @Scott Insurance
Richmond, VA, US
Support the Risk Solutions team in the administration of all aspects of Carrier relationships, maintain related databases and reporting systems, and aid in the servicing and marketing of Scott clients where necessary.• Maintain the Scott Commercial P&C carrier database: data entry, organization, and consolidation• Work within EPIC (agency management system) to run reports and customize outputs based on team needs• Coordinate Carrier report and data monitoring via individual carrier portals/websites• Track and monitor key carrier financial data and convert to regular reports/ spreadsheets for Risk Solutions team members• Collaboration with Risk Solutions colleagues and Carrier partners• Support Risk Solutions Team members on Carrier contracts/negotiations and execution• Independently schedule and regularly follow up with carriers on key data points regarding performance and incentives• Support Risk Solutions team members on individual client/carrier negotiations where necessary as directed by Risk Solutions team member• Monitor industry publications/trends and oversee communication to Risk Solutions team members of important developments• Develop relationships with key carrier personnel necessary to carry out primary job function of supporting risk solutions team members in all areas
EDUCATION
J Sargeant Reynolds Community College
Associate's degree
ABOUT MELANIE A. TUCKER MILLER
Some days I’m a strategist. Other days I’m a cat herder. Most days, I’m both.”I work in hybrid roles, with my current position spanning management of agency appointments, appointment contact tracking, reporting, documentation, process improvement, and scheduling visits for our carriers and wholesalers—often simultaneously. My strength lies in connecting the dots across departments and responsibilities, using my insurance knowledge to bring clarity to complexity.I’ve gained hands-on experience across the full insurance lifecycle through diverse roles in underwriting and support functions at both the insurance carrier and independent agency level. I’m proficient in claims-made and occurrence coverage forms for general liability and professional liability policies, with additional exposure to other commercial lines through prior underwriting work, cross-functional collaboration, and project-based initiatives. I enjoy learning about complex coverages, and I measure success by how well I support my team, our Producer teams and other departments across the agency.Whether I’m streamlining workflows, coordinating with carriers, or building out documentation that actually gets used, I thrive in the space between structure and flexibility—where real progress happens.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.