Melanie Rosson Panem
Operations Manager @Craigmyle Legal Nurse Services
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WORK HISTORY
Operations Manager @Craigmyle Legal Nurse Services
Optimizing team processes and creating customized, secure data sheets to manage operations and track metrics- Researching HIPAA-compliant tools, techniques, and AI to support team efficiency and company streamlined structure- Training current employees and creating knowledge sharing documentation + tutorial videos to support organization\'s onboarding and scaling efforts- Integrated webhook notifications into shared MS Teams chat to reduce bottlenecks in processes, increase transparency and work efficiency.
EDUCATION
Santa Clara University
Clinical, Counseling and Applied Psychology
University of Nevada-Las Vegas
Master of Business Administration - MBA, New Venture Management
San Francisco State University
Bachelor's of Arts, Psychology, Minor in Criminal Justice
Mission College
Associate of Science - AS, Graphic Design
SKILLS
ABOUT MELANIE ROSSON PANEM
Operations Manager | Creative, UX/UI Consultant
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