Melanie Lang
Head of Partner Operations & Performance @Doctolib
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WORK HISTORY
Head of Partner Operations & Performance @Doctolib
EDUCATION
Universität Regensburg / Samhammer AG
Betriebswirt (VWA)
University of Regensburg
Controller (VWA)
ABOUT MELANIE LANG
With over 18 years of experience in customer experience management, process optimization, and digital transformation across industries like mobility, IT, aerospace, and healthcare, I am a results-driven leader passionate about turning strategy into action. I excel at solving complex value chain challenges with a proven track record of delivering scalable, data-driven solutions that enhance efficiency and customer experience. Combining analytical precision with big-picture thinking, I successfully lead global cross-functional projects from concept to implementation, building international networks and inspiring customer-centric innovation. I foster a culture of growth and resilience by empowering diverse teams and driving impactful outcomes.
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