Melanie Holmes

Customer Relationship Manager @Lex Autolease

Manchester, GB

Melanie is self aware and demonstrates pace and ambition in her own desire to succeed all personal performance targets, she has experience in presenting to Board members and customers at any level, chairing customer specific operational review meetings and annual strategic reviews, ensuring continuity between scoping, implementation and contract delivery. Melanie also demonstrates customer relationship management skills with personal presence, confidence, and enthusiasm to succeed within a high performance sales culture. She clearly communicates market trends, customer requirements, customer account strategies and the associated action plans to ensure customer confidence is high. Melanie possesses an in depth knowledge and is able to demonstrate a clear understanding of fleet management and all funding options so that she can influence customers.She also has an in depth knowledge of all Lex Autolease Product and Services, competitor activity, and range of Lex Autolease framework agreements. Melanie has always clearly demonstrated her experience in developing relationships and effectively influencing these to the commercial gain of Lex Autolease by utilising advanced negotiation skills and a clear line of communication and demonstrates pace and ambition in her own desire to succeed in all personal performance targets.Melanie proactively offers expert advice and consultation on customer fleet requirements, as well as facilitating additional expert advice from support services. This includes being able to sell a variety of finance products (Contract Hire, Salary Sacrifice, Sale and Leaseback C/H,) and additional value creation products (Accident Management, ULR, Credit Hire, Fleet Management, Daily Rental, Duty of Care, to protect clients against Corporate Social Responsibility and Consultancy).