Melanie Hamm

About Melanie Hamm

Through integrity, genuine concern for others and competitive drive I build long lasting,…

Experience

1. Principal Process Manager Data Governance & Ai

   Capital One

   Aug 2022 — Present

   Leads data governance control to annually assess all active critical business processes in Retail Bank, resulting in declaring new high priority usages of data as well as confirming accuracy of associated risk over all processes-Coordinates the creation and execution of data provisioning agreements for new high priority data usages. Ensuring all data quality checks are in place, alongside corresponding data provisioning agreements between data producers and consumers-Supervises processes for dataset registrations within Retail Bank, maintaining risk standards for all highly sensitive human data-Conducts learning seminars and develops training materials for partnering departments, facilitating an increased adherence to enterprise-wide data risk standards-Creates automation efficiency ideas and partners with data analysts to build out and implement models-Partners with risk team to effectively field questions received from various lines of business, to ensure all best practices and risk related issues are resolved in an accurate and timely manner-Heads the community engagement committee, running all aspects of team volunteering, planning, and events.

Education

• State University of New York at Oswego

  Bachelor of Applied Science (B.A.Sc.), Economics

  2003 — 2007

Skills

• Mortgage Servicing
• Accounts Receivable
• Lines of Credit
• Finance
• Sales
• Customer Service
• Title Insurance
• Home Equity Lines of Credit
• Risk Management
• Relationship Management
• Cross Selling
• Financial Services
• Employee Training
• Budget Forecasts
• Coaching
• Titles
• Operations Management
• Loan Servicing
• Budget Reconciliation
• Financial Risk
• Accounts Payable