Melanie Sullivan

Director of Customer Success @Triose, Inc

Atlanta, GA, US
EMAILS
m••••••••@triose.com
MOBILE NUMBERS
+16•••••••28

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WORK HISTORY

May 2024 — Present

Director of Customer Success @Triose, Inc

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As the Director of Customer Success at Cencora Triose, I am responsible for leading the customer service and regional account management teams. I am accountable for driving business growth and ensuring exceptional customer experiences, this involves guiding the team in providing optimal customer assistance and implementing processes to increase satisfaction levels. Leading the customer success team to align customers\' goals with Triose values, my focus lies on long-term success and delivering unparalleled customer experiences.

SKILLS

Relationship BuildingProcess ImprovementTeam BuildingOperations ManagementSales PresentationsSupply Chain ManagementPowerpointMicrosoft ExcelLogisticsCustomer SatisfactionLogistics ManagementStrategic PlanningAccount ManagementMicrosoft WordSupply ChainLeadershipSellingSales ManagementSalesforce.comTeamworkSalesHealthcareCold CallingBusiness Process ImprovementTime ManagementHospitalsSales ProcessCustomer Service3pl

ABOUT MELANIE SULLIVAN

Triose is a full-service solutions provider that builds resilient and sustainable supply chain solutions tailored to your needs. Our patient-centric approach to integrated freight management and pharmacy-to-patient shipping increases access and drives meaningful results for healthcare organizations while creating better patient experience.Contact me directly at m••••••••@triose.com or 67••••••28 to learn how we can bring value to your origination!

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