Melanie Edwards

Head of Quality Assurance @Hastings Direct

Leicester, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

May 2024 — Present

Head of Quality Assurance @Hastings Direct

View department →

Leicester, GB

EDUCATION

2000 — 2003

Nottingham Trent University

BA Honours

SKILLS

Customer RetentionCustomer ServiceChange ManagementTime ManagementManagementSelf Motivated with Extremely High Standards and AspirationsTeam ManagementBusiness Process ImprovementCustomer ExperiencePerformance ManagementProject DeliveryEffective Communicator with Good Confidence and ConsiderationLeadershipCoachingBusiness AnalysisWorks Well in High-Pressured EnvironmentsStakeholder ManagementTeam LeadershipStrategyCall Centers

ABOUT MELANIE EDWARDS

A passionate and experienced leader in Business Operations, Change & ReadinessA proven record of building and leading successful teams across Motor Finance, SME & Corporate Energy markets and Retail industriesThrives in leading business and cultural change within large organisations, setting exceptional customer standards people are proud to deliver, resulting in customer loyalty and business growthInspires fairness and customer focus within complex industries, building transparancy in business process and embedding genuine care and desire within the hearts and minds of its people through nuturing and investment

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Melanie Edwards — Head of Quality Assurance at Hastings Direct in Leicester, GB | Unifers