Melanie Boehmer
Freelance Copyeditor and Proofreader serving businesses, entrepreneurs, authors, students, job seekers, and more
- Role
- Customer Service Associate at Barrington Area Library
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Melanie Boehmer
Ever since learning to read, I’ve been fascinated with words and the power they have to…
Experience
Customer Service Associate
May 2025 — Present · Barrington, IL, US
Greets and assists customers at service points, including to check materials in and out- Processes customer account transactions- Processes library card applications- Facilitates materials searches- Promotes and instructs customers in the use of library services. Directs customers for additional assistance. Coordinates with other library staff as needed- Communicates with customers to provide information and resolve inquiries, onsite or remotely via the call center using a variety of tools including multi-line phone, email, instant message, and text- Assists with training of new customer service staff as needed- Serves on planning committees, attends library meetings and outreach activities as requested.
Education
Waubonsee Community College
Associate of Arts (A.A.)
1990 — 1992
Northern Illinois University
Bachelor of Arts
1992 — 1994
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