Melanie A. Faria
Customer Experience Executive @Faria Consulting
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WORK HISTORY
Customer Experience Executive @Faria Consulting
Boston, MA, US
EDUCATION
Bentley University
Bachelor of Science
SKILLS
ABOUT MELANIE A. FARIA
Melanie is an experienced high EQ leader with +10 years in the SaaS sector working with Enterprise clients on both the Sales and Services teams consistently exceeding performance measures for a career spanning 2-decades.Melanie has managed top-performing teams at nearly every company during a career full of seemingly impossible tasks achieved, customer experiences reflected by negative churn, nearly spotless retention numbers and revenue in the form of net new, as well as, land and expand. Melanie produces quantitative results from the jump. Melanie\'s super power is to exude positivity, enthusiasm and inspiration that is naturally infectious. You can count on two things passion and production every day no matter the task.Melanie is highly motivated, maniacal about Customer Success, invested in professional development, and brings infectious positive energy.Melanie\'s core values include integrity, loyalty, sincerity, and to do the right thing, even when it\'s hard. Priority #1 for the next role is to build something epic, but only with people who share similar values.
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