Melaku Haile
Program Manager 2 at Microsoft
- Role
- Program Manager 2 at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Melaku Haile
Program and product manager with experience delivering security-sensitive…
Experience
Program Manager 2
Jul 2019 — Present · Redmond, WA, US
Modern E-Invoicing | Oct 2023 – PresentEnabled Modern E-invoicing solution for the Serbian government, processing 300 invoices worth ~$620K with 100% compliance, saving 180 FTE hours and $180K annually.Redesigned architecture diagram for future onboarding projects and developed a 6-pager specification document for Microsoft Business Solutions (MBS) revenue processing application.Coordinated implementation and created a demo video for leadership.Developed feature specs for similiar solutions for India and China.Fundamentals and LiveSite Review | Nov 2023 – PresentEnsured SLA compliance for security-sensitive items through consistent follow-ups.Maintained 26 weeks without security bugs, achieving back-to-back all-green scorecards.Saved 2 hours/month by eliminating missed SLA discussions.Semester Planning | Aug 2023 – Oct 2023Secured extensions for 58 service owners, aligning next semester’s commitments through multiple workshops.GIVE Campaign | Aug 2022 - Nov 2022Reviewed 124 auction items, raising $55K for non-profits like UNICEF and United Way. Organized a micro-volunteering event for the Red Cross, engaging 270+ employees. Hosted office hours for 35 employees, offering support and guidance. Helped set 2022 GIVE campaign goals for Phil Spencer’s org, and prepared impactful presentations for All-hands meetings, boosting morale and earning kudos.Cloud Migration - Microsoft Business Solutions | Aug 2020 – May 2022Led compliance migration of MBS from on-premises to cloud, processing ~$900M annually.Utilized OKRs, created 18 business process diagrams, and 90+ milestone workback plan.Managed stakeholder priorities and tracked dependencies using Azure DevOps.SAP | Jul 2019 - Aug 2020Enabled SAP billing solution for contracts totaling $1.125B over various terms.Coordinated address updates for 98 invoices, ensuring compliance and on-time deployment.
Education
University of Washington
Master's degree, Management Information Systems, General
University of Maryland
Bachelor’s Degree, Information Science
2014 — 2018
Skills
- Computers/Technology
- History/Research
- Research
- Analysis
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