Mel Hirtzel
- Role
- Service Desk Manager at E78
- Location
- Effingham, IL, US
- LinkedIn followers
- 500 followers
About Mel Hirtzel
As an IT Project Manager, I managed complex and cross-functional IT projects and…
Experience
Service Desk Manager
Oct 2023 — Present
Education
Lincoln Technical Institute
AS, Automotive & Diesel Technology
1980 — 1982
Community College of the Air Force
AS, Human Relations
1987 — 1995
Bakersfield College
BA, Criminal Justice
1988 — 1990
Skills
- Photoshop
- IT Outsourcing
- Desktop Support Management
- Server Architecture
- Windows
- Vendor Management
- Customer Support
- IT Solutions
- Technology Integration
- Help Desk Implementation
- Web Design
- Voip
- Microsoft Exchange
- Oracle
- Information Technology
- Crm
- Smartphones
- Technical Documentation
- Windows 7
- IT Business Relationship Management
- Itil
- Team Leadership
- Wordpress
- Active Directory
- Technology Change Management
- Vendor Relationships
- Business Relationship Management
- Help Desk Institute
- Team Building
- IT Strategy
- Retail Technology
- Apple
- Mobile Devices
- Sharepoint
- Linux
- IT Service Management
- IT Operations
- Executive Support
- Customer Service
- Vendor Contracts
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