Mel Gloyn
Skills, Leadership & Learning Consultant @Phoenix Group
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WORK HISTORY
Skills, Leadership & Learning Consultant @Phoenix Group
City Of London, GB
Acting consultant partnering with the Director of Talent to provide organisational learning, leadership, talent and skills-based capability strategy supporting workforce solutions. This includes diagnostic analysis, technology optimisation, contribution frameworks, effective functional operation, programme design, and P&L reform.• Building enterprise-wide Talent & Leadership proficiency, targeting robust succession pipeline integration, commercial agility and continuity of readiness in evolving markets. Accountable for skills & capability modelling across workforce solutions (Re-orgs, digital transformation, A adoption) and benchmarking to create data-led enterprise personas, framework & assessment, in addition to the design and development of strategy and solutions to achieve a high-performance culture.• Architecture of skills and learning technology to provide a UX-centric development ecosystem (TOM, innovation and proposition) to empower employee mobility and adoption of career ownership, integrating AI solutions supporting productivity and proficiency development with a focus on embedding inclusive learning into working practices.• Linking Operations and HR to deliver integrated development provision across all levels of employee, aligning performance processes, talent intelligence, market insights, and enterprise commercial strategy to create cohesive, data-driven solutions that enhance capability, strengthen business performance, and achieve measurable outcomes.
EDUCATION
University of Nottingham Trent
Communication Studies
ABOUT MEL GLOYN
I help: Organisations navigate skills & digital transformation by designing strategic workforce capability solutions that modernise both the business and its people.I’m a: Change practitioner and people capability leader with 10+ years of experience in enterprise learning strategy & solution design for leadership, talent and skills development. I leverage EdTech, AI, and emerging workforce technology to close skills gaps and drive organisational agility.I’ve led: One of the UK’s largest L&D functions, with distributed and matrixed teams, delivering award-winning, innovation-led solutions for global FTSE 100 brands across various industries. My expertise spans both commercially driven and in-house development environments.Where I focus:• Unifying the HR Ecosystem: Skills-based and Digital transformation, bridging HR & Operations to capitalise mobility, performance & talent capability build• Learning architecture: EdTech, talent marketplaces, AI-powered solutions• Enterprise L&D strategy aligned to commercial purpose and targets• Leadership development, career pathing & workforce solutions• Culture-building, engagement & organisational development• Cross-functional implementation & large-scale learning initiativesNow, I spend most of my time shaping the future of leadership and workforce capability by driving skills transformation and embedding technology to optimise individual learning needs.
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