Mel Delgado
Demo Platform Engineer
- Role
- Demo Platform Engineer Automation & Ai Llm Integration at Zoom
- Location
- El Dorado Hills, CA, US
- LinkedIn followers
- 500 followers
About Mel Delgado
Engineer with deep experience in private cloud infrastructure, Kubernetes, and AI/LLM-driven automation. I create compelling technical content and demos, integrate complex systems across networking, storage, and compute, and translate advanced technology into clear value propositions for technical and executive audiences. With 20+ years spanning platform engineering and developer enablement, I excel at crafting solution blueprints, collaborating with product teams, and enabling sales through hands-on training and competitive analysis.
Experience
Demo Platform Engineer Automation & Ai Llm Integration
Apr 2024 — Present
Automated Demo Account Provisioning: Designed and built the first automated account-creation workflow, cutting setup time from several hours to just minutes- LLM-Driven Personas & Data: Programmatically generated realistic, fictitious users and conversations with large language models to populate demo environments and enrich Zoom Team Chat and Zoom Mail- Developer Training Enablement: Implemented early versions of the Instruqt platform to host interactive, hands-on developer workshops- Cloud DNS Automation: Built scripts to automatically create custom TXT and MX records in AWS Route 53 for each demo instance.Key Impact: Accelerated demo readiness, improved realism of sales and developer training environments, and significantly reduced manual effort for internal teams.
Education
Santa Clara University
Master of Science, Engineering Management
Florida Institute of Technology
Bachelor of Science, Electrical Engineering
University of Colorado Boulder
Master of Science - MS, Computer Science
Skills
- Cisco Technologies
- Data Center
- Routing
- Virtualization
- Iptv
- Networking
- Storage
- Cloud Computing
- Linux
- Integration
- Tcp/Ip
- Service Providers
- Network Architecture
- Snmp
- Vmware
- Video
- Vod
- Systems Engineering
- San
- Enterprise Software
- Ip
- Network Design
- Telecommunications
- Docsis
- Cisco Ucs
- Cisco
- Ip Networking
- Netapp Ontap 7-Mode 8.1
- Abr
- Cisco Nexus
- Vsphere
- Netapp Clustered Data Ontap 8.2
- Vmware Vsphere
- Puppet
- Saltstack
- Saltcloud
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