Mekhla Bhowmik
Image Consultant | Professional Styling and makeover | PoSH Sensitisation Trainer | Diversity and Inclusivity | Soft skills trainer | Employability Coach | Quality and coach | | Freelancer | Mother | Self Believer
- Role
- Learning and Development Manager at Gradding
- Location
- Udaipur, IN
- LinkedIn followers
- 500 followers
About Mekhla Bhowmik
I have 12yrs of experience in ITES sector in customer service, Quality coaching and product training. Worked with top MNCs like Cognizant, HSBC, Amazon, Synchrony and developed the knowledge and experience to handle customer concerns, perform call quality monitoring and process training based on Training Need Analysis for internal and external clients. I have excellent communication skills, presentation skills and interpersonal skills. I am tech savvy. Have been working as a freelance trainer and an Image consultant since last 4 years. I have trained more than students on Zoom/ WebEx/ Google classroom from management and Engineering colleges on employability skills. I am also associated with non IT companies and banks for training on verbal and written communication, professional skills and career development skills since last 2 years. • Was Associated with Petals and Little Big world school in Pune for Personality development workshop in 20••••21. • Conducted numerous online “Campus to Corporate” workshops on Employability skills with Engineering and management institutes in Kolkata, Haryana, Pune and Udaipur through Rubicon Foundation. • Process trainer and content developer with Cognizant technology Solutions, Pune from Jan, 2019 to 6th Sept, 2021. Was associated with NGOs for training in Basic English and public speaking skills as CSR initiative. • Quality coach and trainer for offshore agents at Synchrony, Hyderabad from July 31st, 2017 to May 30th, 2018. • Product training and content development with Amazon development Pt. Ltd, Hyderabad from June 2012 to April 2014. Also worked as Business coordinator for the Centre manager and organized leadership trainings and meetings. • Process training and quality coaching with internal teams in HSBC Electronic Data Processing Pt. Ltd.(District Service Centre) for 4years. Associated with NGOs for teaching basic English, Hindi and Maths for NGO kids in schools adopted by the company in Hyderabad. I also specialize in Image consulting, Etiquettes, personal styling, wardrobe styling, shopping guidance, life skills and soft skills training.
Experience
Learning and Development Manager
Feb 2025 — Present · Udaipur, IN
Designing, implementing and managing training programs to enhance employee skills and knowledge, aligning with organizational goals and needs across different departments in operations.KRA Involves-Training Need Assessment-LMS Management-Strategy Development -Performance Evaluation - Reporting and analysis
Education
University Of North Bengal
Bachelor's degree, Botany/Plant Biology
1999 — 2002
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