Melissa Kerr
Design Program Manager | Scaling systems & workflows that empower designers to focus on craft
- Role
- Design Program Manager at Meta
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Melissa Kerr
I’m a Design Program Manager with 20+ years in product and design and a background in…
Experience
Design Program Manager
Nov 2015 — Present · Seattle, WA, US
Monetization | Business tools helping millions of business advertise and connect with their customers ↳ AI for Design Productivity: Co-led strategy to equip Monetization designers with AI-powered prototyping aligned to Monetization’s design system standards — ran VP reviews, defined goals/metrics, and ensured design system fidelity through AI prototyping audits.↳ Accessibility Compliance at Scale: Developed and led the European Accessibility Act compliance strategy for 50+ Monetization teams — secured VP buy-in, created playbooks, streamlined audits, and triaged issues to achieve regulatory readiness ahead of deadline.↳ DesignOps Systems: Streamlined workflows for reviews, sprints, budgets, resourcing, onboarding, and dogfooding — cut review wait times from 30 days to 4 and reduced cancellations by 74%, accelerating product momentum and reducing operational inefficiencies.↳ DPM Enablement: Authored Meta-wide career frameworks (expectations, calibration, self-review templates) and mentored peers on OKRs, accessibility, metrics, and systems thinking — scaling DPM craft across Meta.• Proton | Monetization’s in-house design tool (later transitioned to Figma)↳ Education Strategy: Defined and launched Proton Education vision — secured resourcing and scaled learning programs to support 30% YoY growth in tool usage.↳ Adoption & Training: Built and measured training for designers and engineers — drove 175% YoY increase in attendance, 95% satisfaction, and +1 hr weekly usage uplift per attendee.↳ Team Rituals & Collaboration: Established standups, sprints, and roadmap planning across design and engineering — improving collaboration, alignment, and delivery predictability.↳ Proton to Figma Transition: Orchestrated comms, training, and 40+ workstreams, including design system readiness, to migrate all designers to Figma — creating onboarding resources that smoothed adoption and established Figma as Monetization’s core design tool.
Education
University of Waterloo
Systems Design Engineering with a focus on Human Computer Interaction
2003 — 2008
Skills
- Project Management
- User Experience
- User Interface Design
- Requirements Gathering
- Requirements Analysis
- Program Management
- Functional Specifications
- Software Engineering
- Agile Project Management
- Software Design
- Product Management
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