Mekenna Mroz

About Mekenna Mroz

I turn messy, manual business processes into automated systems that actually work - and I\'m building the next generation of them with AI.My background is in high-stakes commission operations in SaaS, where I\'ve owned end-to-end execution for complex, multi-plan environments and built frameworks that keep payouts accurate when everything around them is changing. That work gave me something most people in AI automation don\'t have: a deep understanding of what it takes to make a workflow production-grade, not just functional.Now I\'m applying that systems-thinking to AI workflow automation. I build with Claude, Zapier, and CaptivateIQ - designing multi-step automated workflows that connect teams, eliminate manual handoffs, and scale without breaking. I\'m focused on the orchestration layer: wiring AI capabilities into real business processes with logic, error handling, and human-in-the-loop checkpoints that people can actually rely on.What makes me different is that I don\'t just build automations - I build trust in them. I\'ve spent years in environments where a single missed payout erodes confidence across an entire sales org. That taught me to engineer for transparency, auditability, and edge cases, not just the happy path. I bring that same standard to every AI workflow I design.Passionate about AI workflow automation, AI operations, and scalable business systems. Always happy to connect with others building in this space.

Experience

1. Commission Analyst

   Huntress

   Apr 2025 — Present

Education

• Texas Tech University - Rawls College of Business

  Bachelor of Business Administration (B.B.A.), Marketing

Skills

• Microsoft Powerpoint
• Microsoft Excel
• Microsoft Word
• Problem Solving
• Communication
• Creative Writing
• Facebook Marketing
• Google Analytics