Gerardo Mejia
- Role
- Executive Vice President, Global Fraud & Credit Operations, Collections and Recoveries at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Executive Vice President, Global Fraud & Credit Operations, Collections and Recoveries
Jan 2023 — Present
Education
Tecnológico de Monterrey
Master of Business Administration (MBA), Business Administration, Management and Operations
2000 — 2003
Texas McCombs School of Business
Master of Business Administration (MBA), International Business
2002 — 2003
Universidad Panamericana
Bachelor's degree, Finance
1994 — 1998
Skills
- Operations Management
- Partner Management
- Customer Relationship Management (Crm)
- Customer Service
- Change Management
- Digital Services
- Financial Risk
- Outsourcing
- Customer Retention
- Collections
- Strategy
- Global Regulatory Compliance
- Business Strategy
- Customer Insight
- Financial Services
- Management
- Customer Satisfaction
- Compliance Program Management
- Talent Developer
- Project Management
- Mentoring New Hires
- Banking
- Crm
- Risk Management
- Process Redesign
- Operational Excellence
- Business Process Improvement
- Leadership
- Executive Management
- Electronic Payments
- People Development
- Operational Risk
- Crm Integration
- Risk Assessment
- Credit
- Vendor Management
- Leadership Development
- Operational Risk Management
- Team Leadership
- Customer Experience Management
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