Mei Kum Lam

Content Development Manager Senior Test Development Analyst @Pearson

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2010 — Present

Content Development Manager Senior Test Development Analyst @Pearson

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Strand, GB

EDUCATION

1993 — 1995

University of Staffordshire

BA Hons in Business and Innovation

2009 — 2011

Birkbeck, University of London

MSc Business Innovation with Entrepreneurship and Innovation Management. CLASS: Merit

SKILLS

Customer ServiceStaff DevelopmentTrainingSharepointBlended LearningE-LearningContent ManagementEducational TechnologyChange ManagementInstructional DesignTraining DeliveryTeam ManagementCoachingUser Acceptance TestingLeadershipQuality ManagementLearning ManagementProject PlanningAgile MethodologiesManagementContent DevelopmentStakeholder ManagementProject Management

ABOUT MEI KUM LAM

Experienced Content Development Manager/Analyst with a long history of working in the education management industry. Skilled in Computer-Based Assessment (CBA), Computer-Based Testing (CBT)Content Development, Content Migration, Incident Investigations, Instructional Design, Technical Support, Platform Installation and Migration, Process Re-engineering, System & Software Testing and Training, Technical Requirement Gathering, User Acceptance Testing (UAT), Project Management and Operational Delivery.

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