Mehul Kumar
Analyst | NIT Alumni | Researcher
- Role
- Senior Technical Support Analyst at PAR Technology
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Mehul Kumar
Dedicated Software professional with a Bachelor\'s in Computer Engineering and 7 years of diverse experience. Currently serving as a Senior Technical Support Analyst for Europe Support team at Par Technology. I excel in providing exceptional customer support, analyzing data, and enhancing database performance. Proficient in SQL, PL SQL and have knowledge of html, css, Power BI, python, java and more, I aim to expand my knowledge for better stakeholder facilitation, ensuring seamless operations and effective solutions.
Experience
Senior Technical Support Analyst
Aug 2024 — Present · Jaipur, IN
PAR Ordering eCommerce Platform -The PAR Ordering project involves the development and management of a cutting-edge eCommerce platform designed for global restaurant brands. The MENU platform is a comprehensive solution that integrates digital customer touchpoints, including mobile, web, kiosks, and delivery marketplaces. It empowers restaurant brands with robust tools to expand their digital business, streamline order management across multiple channels, and optimize delivery operations. With over 100 technology partner integrations, the Ordering platform supports some of the world\'s largest restaurant brands, enhancing their digital experiences and maintaining a direct customer relationship.Delivered exceptional support by thoroughly analyzing client requirements and crafting tailored solutions to address their unique needs.Providing exceptional support at Level 2.Efficiently managed support tickets and executed SQL bug fixes, ensuring prompt resolution of issues and consistently maintaining high client satisfaction levels.
Education
National Institute of Technology Surat
Bachelor’s Degree
2011 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.