Mehul Kakkar
Up to 30% increase in Productivity & ROI | Guaranteed success with developing \"Global Delivery Teams\"
- Role
- Manager - IT Services at Serigor Inc
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Mehul Kakkar
Achievement-driven professional with track record of managing business operations including account management, client servicing & project management producing consistent top line & bottom line growth ‣ Talented strategist offering thought leadership for planning & execution of business growth activities, including opportunity assessment, forecasting, competitive assessment, devising promotion campaigns and process set-up ‣ Showcased excellent aptitude in mapping clients’ business requirements and translating these into functional specifications, and custom solutions with successful project execution ‣ Displayed leadership in establishing healthy relationship with clients and ensuring high customer satisfaction by achieving delivery & service quality norms; pivotal in improving customer engagement with the offering through focused market research and using the resultant analysis to devise the future product roadmap ‣ Hands-on experience in formulating & implementing strategy and content for Email Marketing, LinkedIn Campaigns and Cold Calling Campaigns ‣ Exhibited excellence in developing & implementing business & technology-based solutions for enhancing functional efficiency, achieving business excellence, managing risks and planning for contingencies to ensure minimal effect on deliverables ‣ Recognized for enhancing the value of operating business units through process improvements focused on sales & best practice identification & implementation ‣ Skilled in providing differentiated product propositions & solution based approach to clients, thereby creating a win-win situation and foundation for long-term client retention ‣ People Leader, offering excellence in setting up and developing teams by providing inspirational guidance & efficient leadership to achieve excellence; formulating strategies to maximise team’s productivity & performance
Experience
Manager - IT Services
Feb 2021 — Present
Education
Chitkara Institute of Engg. & Tech
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering, A
2003 — 2007
Jamia Millia Islamia
Master of Business Administration (MBA), Marketing
2008 — 2010
Cambridge School, Srinivaspuri
Senior Secondary School, PCM with Computers
1990 — 2003
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