Ruchita M.
Consumer Insights + UX + Market Research Lead Championing Consumer-Centricity Driving Insights-Led Brand, Product, Customer Growth & Engagement Strategies within Healthcare, Fin.Services, Tech, SAAS & B2B & B2B Sectors.
- Role
- Director of Consumer Insights & Experience Strategy at Intermountain Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ruchita M.
Over the years, across diverse roles I have held within Marketing Research, Consumer…
Experience
Director of Consumer Insights & Experience Strategy
Jul 2021 — Present · Salt Lake County, UT, US
Developed robust vision and strategy for Experience Research & Insights. By building a talented team and directing key consumer research efforts, I was able to drive impactful improvements in our customer experience, resulting in enhanced NPS, CES, CSAT, UX, and digital measures.
Education
Baruch College
Master of Business Administration - MBA
University of Mumbai
Bachelor of Commerce
Baruch College - Zicklin School of Business
M.B.A
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