Mehtab Khan
Quality Manager at Johnson Controls
- Role
- Quality Manager at Johnson Controls
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Mehtab Khan
Experienced (16+ years) Quality Manager with a demonstrated history of working in the Information technology, Utilities, F&A and B2B industry. Skilled in Operations Management, Six Sigma, Quality Assurance, Consulting, Migration Projects, Transaction Quality, Training and Development, Customer Service and Robotics Process Automation implementations
Experience
Quality Manager
Feb 2022 — Present · Pune, IN
End to End Ownership of Process improvements, Transaction Quality and SOX audits for Order to Cash and Collection processes• Identifying and implementation of solutions for process improvement and automation through RPA• Setup Quality framework and various dashboards for process• Setup of KPI Metrics and FPY for all the processes• Tracking of rejection of invoicing, booking request and connecting with Functional leads for reduction• Tracking the Dispute’s(customer complaints) along with the impacted amount and solutioning to eliminate same• Setup Governance with all internal and external stakeholders with stringent process controls• Conducting internal audits (SOX) and coordinating with External auditors in terms of facilitating and document requirements• Provide guidance and support to Quality deputy mangers, teams and Operations team whenever required • Monthly engagement with different Country leads on all projects that have are open, closed and any new opportunities along with numbers from dashboard• Providing Inhouse trainings in sync with Organization goals• Driving various championship which are in sync to Business outcome and same time enhancing associate\'s knowledge• Connect and guide Development team(technical team) to create process documentation for RPA
Education
Savitribai Phule Pune University
BSc computers, Computers
2002 — 2005
ATOS
SAP Consultant, SAP
2016 — 2016
ORACLE
Oracle consultant , oracle database for Utilities
2017 — 2017
Indian Statistical Institute (ISI), New Delhi
Six sigma black belt, Six sigma
2011 — 2011
Mindmap Consulting
RPA trained for Automation Anywhere, Robotics Process Automation
2019 — 2019
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