Mehreen Khan

Results-Driven Insurance Specialist | Fueling Growth through Leadership, Talent Development, and Performance Optimization

Role
Payment Recovery Unit Manager- Subrogation Department at GEICO
Location
East Amherst, NY, US
LinkedIn followers
500 followers

About Mehreen Khan

Highly accomplished and motivated operations manager with a strong background in the insurance industry, seeking to leverage my proven track record of enhancing productivity, team performance, and customer service in fast-paced and competitive environments. Diligent in ensuring compliance with regulatory requirements, I aim to drive operational excellence and deliver exceptional results for organizations. My commanding leadership style, coupled with an agile decision-making approach, enables me to inspire and empower teams to surpass targets and deliver outstanding customer experiences. With a focus on seamless communication and collaboration, I am determined to implement innovative strategies and process improvements to fuel growth within the insurance business. Committed to continuous personal and professional development, I strive to stay ahead of industry trends and contribute significantly to the success of dynamic and evolving insurance ventures.

Experience

  1. Payment Recovery Unit Manager- Subrogation Department

    GEICO

    Aug 2021 — Present

    Lead five payment recovery units including Litigation, Collection, PIP, Arbitration, Fast-Track Liability, and Reports & Control. Currently leading Arbitration, Low limit policy team and Vendor Management team country-wide. • Managing country-wide, overseeing daily operations, budgeting, staffing, and communication. • Focused on visionary leadership, coaching and developing 12 direct reports (supervisors). • I manage strategic relationships with Geico\'s partner collection agencies, vendors, litigation attorneys, and industry counterparts. • Implemented innovative processes that have resulted in exceptional results, surpassing recovery targets. • Achieved an additional $80 million in recoveries in 2022 alone. • Demonstrated a track record of excellence as a leader in the field. • I am committed to embodying candor and transparent leadership, adopting the mindset of a servant leader who embraces agility.

Education

  • University of Peshawar

    Bachelor of Arts (B.A.), Economics

    2006 — 2008

  • University at Buffalo

    Bachelor’s Degree, Finance

    2013 — 2016

  • University at Buffalo School of Management, The State University of New York

    Master of Business Administration - MBA, Organizational Leadership

    2021 — 2024

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Mehreen Khan — Payment Recovery Unit Manager- Subrogation Department at GEICO in East Amherst, NY, US | Unifers