Mehmet Ozan

Technical Consultant Ii @Getronics

Milton Keynes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2014 — Present

Technical Consultant Ii @Getronics

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Milton Keynes, GB

I work as part of the VoIP escalation team. Main responsibilities include designing, maintaining and troubleshooting the Cisco VoIP Infrastructure, for entire Getronics VoIP client base, which include different Organizations with some companies spanning across multiple VoIP clusters all over the Globe. About GetronicsThe Getronics family is an ICT Services group consisting of the Getronics and Connectis brands and is owned by GSH Private Capital Limited, With an extensive history that extends over 125 years, the Getronics family has approximately employees in 18 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. This includes Workspace, Applications, Communication, Data Centre, Cloud, Consulting, Product and Managed Services.Getronics is the lead in the Getronics Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 90 countries. The GWA is ranked number 3 globally according to OVUM’s Managed/Maintained End-user Devices with a total of 7.4M assets.For more information, please visit:

EDUCATION

N/A

Hackney Community College

BTEC National Diploma in Computer Studies

SKILLS

CcnaVoice Over Ip (Voip)Cisco Routing & SwitchingCisco Unity ConnectionServersCisco PresenceCall Manager ExpressCisco UcsCisco TechnologiesCustomer ServiceCisco Voice GatewaysAsaSrstCisco NexusSipMgcpCisco Call ManagerCisco VpnCisco IosCcna VoiceQosCcnp VoiceVoipData CenterCisco CertifiedCisco AsaCisco RoutersUnified CommunicationsCisco Systems ProductsVmwareH.323Ccie Voice (Written)TroubleshootingCisco UccxCisco Wireless

ABOUT MEHMET OZAN

A Voice, Network and Data Centre engineer specialising in Cisco Products Portfolio. With experience in designing, deploying, supporting and troubleshooting Cisco Routers, Switches, Voice Gateways and Unified Communication Applications in Small, Medium and Enterprise business environment.Key areas of expertise include-•Cisco Unified Communications Manager •Cisco Unified Communications Manager Express•Cisco Unity Connection and Unity•Cisco Unity Express•Cisco Contact Center (UCCX)•Cisco Voice Gateways and Gatekeepers•Cisco MGCP, H323 and SIP Protocols•Cisco UBE (Cisco Unified Border Element)•Cisco Presence•CUxAC•Cisco IP Phones and SRSTExposure to-•DATA Centre technologies; •Cisco Fiber Interconnect;•Cisco UCS and Nexus 7k/5k/2k•Cisco Wireless WLC and WAP •Cisco Security ASA Qualifications-•CCIE Collaboration - 49362•CCNP Voice•CCNA Voice•CCNA R&S•Cisco Unified Communications on Unified Computing Systems Representative•Cisco Collaboration Architecture Systems Engineer Representative•Express Collaboration Systems Engineer Representative v2•Cisco Rich Media Communications Specialist•Cisco Unity Support Specialist

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Mehmet Ozan — Technical Consultant Ii at Getronics in Milton Keynes, GB | Unifers