Mehdi Fassihnia Dengo
Sr Business Strategist, Modern Work Customer Success @Microsoft
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WORK HISTORY
Sr Business Strategist, Modern Work Customer Success @Microsoft
US
Responsible for worldwide M365 usage strategy leading to healthier and more predictable renewals • Emphasize M365 as the foundation for AI Productivity and Security, integrating Copilot at every stage• Create and improve usage model to better identify accounts that are either upsell ready or at-risk of revenue loss• Provide thought-leadership to help customers realize value in their Microsoft 365 investments• Own program targeting top at-risk accounts to drive usage and de-risk accounts
EDUCATION
Georgetown University McDonough School of Business
Master of Business Administration - MBA
Lincoln School, Costa Rica
IB Certificate, MEP, American High School Diploma - Accredited by SACS
University of Tampa
Bachelor of Science (BS) in International Business & Entrepreneurship, Minor: Marketing
SKILLS
ABOUT MEHDI FASSIHNIA DENGO
Luck comes when Preparation meets Opportunity\"- Seneca
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