Mehdi K.
Billing Manager @Churches Fire & Security
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WORK HISTORY
Billing Manager @Churches Fire & Security
Oversee daily management of high volume ERP job queues- Ensuring smooth system operations; investigating billing ERP issues, coordinating fixes with IT/ERP provider (Dynamics NAV/TNP), and implementing long-term solutions with system developments- Manage automated invoicing queues, identifying and correcting setup errors while providing feedback to relevant departments- Manage invoicing for all Category A customers, consistently meeting internal and external daily KPIs- Allocate team inboxes, distribute invoice queries, and monitor performance via category code reporting and daily metrics- Conduct regular 1-2-1 meetings, provided guidance, and supported team development and wellbeing- Collaborate with CFO & Credit Control on the reduction of customer debts, and agree on actions to reduce outstanding balances- Lead on escalations and re-mobilisation of invoicing setups during new customer onboarding- Verify and adjust commission records, ensuring accuracy in system data; liaise with engineers and managers to resolve discrepancies in pricing, setup, and commission- Support customer retention efforts, managing cancellations and implementing corrective invoicing processes to improve satisfaction- Prepare and process daily journals and financial reporting, maintaining accuracy and compliance- Manage acquisition integrations and ensure smooth transitions of billing system data with 100% accuracy- Improve company revenue stream through accurate billing and customer setup- Reduce invoice queries.
EDUCATION
Solent University
Bachelor's degree, Business/Managerial Economics
Barton Peveril Sixth Form College
Associate of Science - AS
Richard Taunton Sixth Form College
GNVQ Business Studies, Business, Management, Marketing, and Related Support Services
ABOUT MEHDI K.
With 10+ years in the Financial sector, I am an experienced Billing Manager known for combining strong leadership with a solution focused mindset to increase revenue and deliver exceed targets. I lead a team of 6 specialists, processing invoices monthly equating to around £6m a month, while also serving as a trusted resource across all departments. Key achievements include:Designed and implemented a new Billing Department from the ground up, streamlining operations and increasing revenue.Reduced invoice query losses by £250k/month, cutting on-hold queries from £3m to £100k.Accelerated revenue recognition by reducing month-end close from 7 days to 2.Implemented numerous improvements to the ERP system, managing large scale development projects.Supported 40+ acquisitions with seamless invoicing alignment and minimal customer churn.Contributed to company growth and revenue from £1.6m to £100m+ turnover through billing transformation and process optimisation.
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