Mehala Balasundaram
Customer Information Experience Manager @ Synopsys Inc
- Role
- Customer Knowledge Manager at 新思科技股份有限公司
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Knowledge Manager
Oct 2023 — Present · Bengaluru, IN
Education
DR. K.K.Govt. Girls. Higher Secondary School, Thuraiyur
HSC, Maths, Physics, and Biology
1999 — 2001
BITS Pilani Work Integrated Learning Programmes
Master of Technology - MTech, Microelectronics
2017 — 2019
EVP Engineering College
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
2001 — 2005
Skills
- Online Help
- Snagit
- Testing
- Content Management
- Visio
- Microsoft Office
- Information Mapping
- Topic Maps
- Help Files
- Agile Methodologies
- Illustrator
- Robohelp
- Arbortext Epic Editor
- Framemaker
- Technical Communication
- Technical Documentation
- Software Documentation
- Adobe Acrobat
- Editing
- Unix
- Paintshop Pro
- Online Help Development
- Structured Authoring
- Technical Writing
- Requirements Analysis
- Topic-Based Authoring
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