Meghan Wood

Experience

1. Pfs Implementation and Training Manager

   St. John's Health

   Jan 2020 — Present · Jackson, WY, US

   Provides leadership and guidance on daily tasks throughout Patient Financial Services (PFS), and a key member of the organization\'s Process Improvement Team. Collaborates with a variety of internal and external stakeholders to ensure work flows and policies are aligned between departments, as well as with organizational initiatives. Engaged in quality assurance and process efficiency initiatives, as well as effectively training staff executing PFS functions. Contributor to policy writing, as well as curriculum development. Engaged in creative problem solving with cross-departmental teams. Member of several project teams, who have successfully implemented a new EMR, as well as other integrated applications. These projects met organizational objectives by helping improve data integrity, alignment of workflows, and improved communications with patients about their appointments and financial responsibilities. Managing contracts with insurance companies and networks including, renewing, negotiating rates and terms, onboarding, and notifications of change.

Education

• UMN Carlson School of Management

  Bachelor Degree of Science in Business

Skills

• Powerpoint
• Microsoft Office
• Public Relations
• Concierge Services
• Social Media
• Customer Service
• Public Speaking
• Strategic Planning
• Hospitality
• Management
• Sports Coaching
• Advertising
• Leadership Development
• Nonprofits
• Non-Profits
• Event Planning
• Time Management
• Event Management
• Microsoft Word