Meg Smith
Bridging the gap between what is and what ought to be.
- Role
- Assistant Vice President Grc Product Manager Ux Strategist at Huntington National Bank
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Meg Smith
I am an experienced digital and risk manager with a demonstrated history in the financial services industry. I\'m a skilled User Experience Strategist, focusing efforts around Design Thinking, Customer Journey Mapping, UI/UX and Solution Design, and Vendor, Product, and Risk Management. I currently hold a Bachelor of Letters and Sciences focused in Professional and Technical Writing from University of Colorado at Colorado Springs and a Master\'s of Science in Information, Design, & Strategy from Northwestern University. I am passionate about advocacy, leadership development, good user experiences, and community involvement.
Experience
Assistant Vice President Grc Product Manager Ux Strategist
Mar 2024 — Present · Denver, CO, US
Education
Northwestern University
Master of Science - MS, Information, Design, and Strategy
2020 — 2023
University of Wisconsin-Milwaukee
Professional & Technical Writing
2006 — 2009
University of Colorado Colorado Springs
Bachelor of Letters and Sciences, English, Professional and Technical Writing
2011 — 2012
Skills
- Technical Writing
- Adobe Illustrator
- User Experience Testing
- Project Management
- Software Documentation
- Social Media
- Customer Experience
- User Experience
- Cherwell
- Online Banking
- User Experience Design
- Business Analysis
- Outlook
- Microsoft Office
- Critical Thinking
- Process Improvement
- Customer Journey Mapping
- Leadership
- Symitar
- Customer Service
- Visio
- Copy Editing
- Troubleshooting
- Microsoft Word
- Team Leadership
- Public Speaking
- Data Entry
- Scrum
- Management
- Team Building
- Research
- Editing
- Product Management
- Banking
- Program Management
- Microsoft Excel
- Powerpoint
- Credit Unions
- Usability Testing
- Sharepoint
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