Meg Nicewanner

About Meg Nicewanner

A proven team motivator who has evaluated training needs and has successfully developed…

Experience

1. Sr Instructional Designer

   Beacon Hill

   Jul 2014 — Present

   Application Training & Knowledge Champion• Use Adobe Captivate, Articulate Storyline, Vyond, Canva, and other applications to design, develop, narrate, implement, and maintain new training documentation consisting of demonstrations and simulations for staffing industry front and back-office software, compliance training, and other industry-related training.• Use Adobe RoboHelp to create, update, and maintain CRM Online Help• Developed, designed, and implemented a plan for context-aware Help• Worked in a cross-functional team with business analysts and developers to re-design new software product business requirements, set business rules, develop use cases, and review the user interface• Assisted the QA team with software defect testing and reporting• Researched, interviewed, selected, and implemented a Learning Management System (LMS) for the company• Work with the LMS Subject Matter Experts (SMEs) to improve the product based on business requirements• LMS Administrator; adding and deactivating learners, assigning Learning Paths and training curriculum, track and verify learner compliance with assigned training • Build and assign modules/curricula to learners based on specified criteria• Train virtually and in-person with learners, evaluating and assessing their skill set and providing assistance in best practices to increase their book of business• Provide learner and educator training and support• Multi-tasked on many projects at once.

Education

• Southern Illinois University, Carbondale

  BS, Workforce Education and Development

  1997 — 1999

Skills

• Release Notes
• Webex
• Employee Training
• Learning Management Systems
• Software Documentation
• Development & Delivery of Training
• Snagit
• Talent Acquisition
• Help Authoring
• Staffing Services
• Human Resources
• Instructional Design
• Articulate Storyline
• Content Development
• Online Help Development
• Computer Software Training
• Applicant Tracking Systems
• Job Aids
• Technical Communication
• Instructor-Led Training
• Databases
• Management
• Technology Needs Analysis
• Training Delivery
• Adobe Acrobat
• Virtual Training
• Corporate Education
• Workforce Education
• Adobe Technical Communication Suite
• Learning Management
• Outlook
• Microsoft Office
• End User Training
• Designing Learning
• Project Management
• Robohelp
• Powerpoint
• Microsoft Excel
• Captivate
• Microsoft Word