Megna Daison
Technical Service Engineer @Fresenius Medical Care
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WORK HISTORY
Technical Service Engineer @Fresenius Medical Care
Gurugram, IN
Responsible for the installation, calibration, maintenance, and repair of hemodialysis machines and water treatment systems at clinical and hospital sites.* Conduct routine preventive maintenance (PM) as per manufacturer and regulatory standards to ensure optimal equipment performance and patient safety.* Troubleshoot technical issues on-site and remotely, minimizing downtime and ensuring continuity of patient treatments.* Provide hands-on technical support and training to clinical staff on the safe and effective use of dialysis equipment.* Ensure strict compliance with Fresenius Medical Care’s quality, safety, and regulatory protocols.* Maintain accurate service records, logs, and reports using internal software systems.* Coordinate with cross-functional teams including biomedical engineers, clinical personnel, and regional service managers to meet service-level agreements (SLAs).* Participate in technical audits and assist in implementing corrective actions as needed.* Stay updated on new technologies, service updates, and technical training provided by the company.
EDUCATION
Sahrdaya College of Engineering & Technology (SCET)
Bachelor of Technology - BTech
ABOUT MEGNA DAISON
Hey there! I’m Megna Daison, a hands-on, tools-ready Technical Service Engineer at Fresenius Medical Care, where I make sure life-saving dialysis machines run smoother than a well-oiled engine. Based in Gurugram, I spend my days installing, maintaining, and troubleshooting medical equipment that quite literally helps save lives. Whether it’s a dialysis machine in a critical care unit or a water treatment system in a clinic—I’m your go-to fix-it person with a mission. What I really do:* Keep machines healthy so people can stay healthier.* Dive deep into tech problems and come out with solutions * Train clinical staff * Follow protocols like it’s a second language—safety and precision are non-negotiable. Before stepping into the world of dialysis tech, I got my hands-on at Agappe Diagnostics Ltd, where I trained on IVD systems like Hematology and Clinical Chemistry Analyzers. That’s where I learned that machines may not have feelings—but they sure need a lot of care! If you’re in healthcare tech or just curious about how machines and medicine work together—let’s connect!
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