Megha Talwar

About Megha Talwar

T-shaped Customer Experience Leader with hands-on management in running large P&L roles across retail, banking, e-comm and insurance sectors. Fast learner of complex & diverse business challenges through a curious mix of intuitive, analytical and creative skills. Demonstrated strategic agility to articulate vision of possibilities and likelihood of their successes along with last mile implementation. Hands-on inclusive leader with a natural ability to foster collaborative relationships by forging a shared vision as well as a sense of purpose. Intuitive adroitness to think and act beyond area of immediate control/ domain to do what is right for the broader organisation

Experience

1. Regional Director of Operations-apac & Mea

   Allianz Partners

   Jan 2024 — Present

Education

• Delhi University

  Bachelor of Science (B.Sc.), Business Statistics

  1995 — 1998

• Delhi University

  Master of Science (M.Sc.), Operations Research

  1998 — 1999

Skills

• Team Management
• Business Relationship Management
• Management
• Business Process
• Business Process Improvement
• Underwriting
• Insurance
• Relationship Management
• Leadership
• Outsourcing
• Operations Management
• Mis
• Vendor Management
• Six Sigma
• Performance Management
• Crm
• Analytics
• Management Information Systems (Mis)
• Strategy
• Customer Satisfaction
• Customer Relationship Management (Crm)
• Strategic Planning
• Process Improvement
• Customer Experience
• Business Development
• Service Delivery
• Business Analysis