Megha G.
Strategic Customer Success Manager at Cloudera
- Role
- Strategic Customer Success Manager at Cloudera
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Megha G.
15+ years of experience in IT, Networking & CDN, Marketing & Advertising, Finance, Mortgage and Telecommunication Sectors. Customer and Partner centric with a demonstrated history of working in SaaS company. Skilled in Microsoft Office, Sales, Communication, Customer Satisfaction, Program Management, Partner Engagement and Account Management.
Experience
Strategic Customer Success Manager
Jul 2025 — Present · Bengaluru, IN
Driving Success Plans:Developing and executing strategies to help customers achieve their business goals with Cloudera.Trusted Advisor:Building strong relationships with clients, understanding their needs, and providing guidance on how to best leverage Cloudera solutions.Customer Advocate:Representing the customer\'s perspective within Cloudera and ensuring their needs are addressed effectively.Cross-functional Collaboration:Working with various Cloudera teams (e.g, engineering, product management, support, services) to resolve customer issues and drive adoption.Escalation Management:Assisting with critical issues and ensuring timely resolution to maintain customer satisfaction.Product Adoption:Monitoring customer usage and proactively identifying opportunities to increase adoption and value.
Education
B.K. Bajoria School
High Secondary, Arts
2004 — 2006
Manav Bharti University
Bachelor of Business Administration - BBA, Marketing
2013 — 2016
Private
Secondary School
1994 — 2004
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