Megha Paul
Experienced Technical Support Analyst-II & Tech Prof Software-Developer | Solving IT Challenges and Crafting Innovative Solutions
- Role
- Technical Support Analyst-ii at Halliburton
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Megha Paul
Hello and welcome to my LinkedIn profile!I am a seasoned professional with a proven track record of providing technical support and being a software developer at Halliburton working with clients of more than 10 Fortune 500 companies. My journey in the tech industry has equipped me with a unique blend of skills and expertise.In my role as a Technical Support Analyst-II, I have had the privilege of solving intricate technical challenges while ensuring top-notch customer satisfaction. My ability to troubleshoot complex issues and manage client relationships has been instrumental in delivering exceptional support to some of the world\'s leading organizations.As a Tech Professional in Software Development, I have leveraged my technical acumen to design and develop innovative solutions that align with the evolving needs of the industry. My passion for creating user-friendly software and my proficiency in team and stakeholder management have contributed to the success of numerous projects.Beyond my professional roles, I have a deep-seated interest in emerging technologies, particularly in the realms of machine learning, artificial intelligence, and data science. I believe that these fields hold immense potential to drive innovation and transformation across industries. My commitment to staying at the cutting edge of these disciplines has led me to pursue continuous learning and exploration.I hold a Master of Technology degree in Geoexploration from the prestigious IIT Bombay. This educational journey provided me with valuable insights into the prospects and challenges of the technology landscape in today\'s fast-paced world. To further enhance my skills and prepare for exciting job opportunities in machine learning, artificial intelligence, and data science, I have completed multiple courses and projects on leading online platforms, including Coursera, Forage, and Udemy.I am driven by a passion for delivering successful results and contributing to the growth of organizations in these transformative domains. If you\'re interested in collaboration, discussing technology trends, or exploring how we can work together to achieve mutual goals, please don\'t hesitate to connect. I look forward to engaging in meaningful conversations and discovering opportunities for innovation and growth.
Experience
Technical Support Analyst-ii
Jun 2022 — Present · Bengaluru, IN
Working as a Support Analyst in Information Management Platform Team dealing with test and trouble shooting applications and software issues for a rapid resolution targeting clients of > 10 Fortune 500 companies.
Education
Indian Institute of Technology, Bombay
Master of Technology - M.Tech Geoexploration, Earth Sciences/Geosciences
2019 — 2021
Gurukul, The House of Mentors
Higher Secondary (12th), Science
2011 — 2013
Montfort High School
10th
1999 — 2011
Dibrugarh University
Bachelor's degree, Geology/Earth Science, General
2013 — 2016
Sikkim University, Gangtok
M. Sc, Geology
2016 — 2018
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