Meghan Telkamp
Director of Client Success at Zumper
- Role
- Director of Client Success at Zumper
- Location
- Anaheim, CA, US
- LinkedIn followers
- 500 followers
About Meghan Telkamp
I build retention engines that scale—connecting data, customer experience, and commercial strategy to protect and grow recurring revenue.
Experience
Director of Client Success
Jun 2022 — Present
Lead Customer Success for a multi-million-dollar ARR portfolio, managing 6 team members across hundreds of accounts• Improved retention rate by 30% YoY through proactive engagement and scalable processes• Own renewal strategy, churn prevention, and cross-functional initiatives with Sales and Product• Build reporting and data frameworks to identify risk and drive strategic decisions
Education
California State Polytechnic University-Pomona
Bachelor of Science (B.S.), Management and Human Resources
Quantic School of Business and Technology
Executive MBA (Candidate), Business Administration and Management, General
Skills
- Customer Service
- Attention to Detail
- Powerpoint
- Microsoft Excel
- Time Management
- Microsoft Word
- Event Planning
- Microsoft Office
- Social Media
- Research
- Social Networking
- Hospitality
- Salesforce.com
- Data Analysis
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