Meghan Parsons
Flex Manager - Rooms Operations - OSR US + Canada at Marriott International
- Role
- Flex Manager - Rooms Operations - Osr Us Canada at Marriott International at Marriott International
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Meghan Parsons
I foster operational excellence in luxury and lifestyle brands through taskforce-based…
Experience
Flex Manager - Rooms Operations - Osr Us Canada at Marriott International
Aug 2023 — Present · Bethesda, MD, US
Unique focus areas and projects across luxury and lifestyle brands include- Onboarding/training (all areas including new leader/department head onboarding, cohort/multi associate training, and technical/systems training)- FSPMS and Lightspeed system audit (Rate Code configurations, charge codes, tax configuration, rooms inventory, etc.)- Gift shop inventory, pricing, and overhaul- In-Room-Dining and Club Lounge support, to include luxury standards for service delivery and best practices- LSOP audit for realignment (including roll-out, retraining, and performance monitoring)- BSA focused training and mock audits for luxury and select service- Voyager mentorship with emphasis on career planning, leadership development, associate engagement, and program curriculum- VIP coordination for political (royal, executive, and legislative), entertainment, and sports group types- Emergency leadership including major system, power, or water outages, associate/management conflict, and change leadership- Housekeeping inspections, dispatch, and board management in union and highly regulated environments;Highlights of Locations supported include:Chicago Marriott Marquis (1,200 rooms, Union) Front DeskThe Vinoy Resort & Golf Club, Autograph Collection (354 rooms) Front DeskMarriott Orlando World Center (2,008 rooms) Front Desk and PBXRenaissance Los Angeles Airport (502 rooms) Front Desk and HousekeepingWestin Book Cadillac Detroit (453 rooms, Union) Front DeskBoston Marriott Long Wharf (415 rooms)JW Marriott Desert Springs Resort and Spa (884 rooms) Front DeskNew York Marriott Marquis (1,971 rooms) Front OfficeAC Element Miami Brickell (264 rooms) Front OfficeThe Ritz-Carlton Orlando Grande Lakes (583 rooms) Front Office, Night AuditThe Ritz-Carlton Dallas Las Colinas (427 rooms) Front Office, Night Audit
Education
Northern Arizona University-The W. A. Franke College of Business
Bachelor's Degree
2019 — 2020
Northern Arizona University-The W. A. Franke College of Business
Undergraduate Certificate
2019 — 2020
Maricopa Community Colleges
Associate of Applied and Sciences (A.A.S.)
2016 — 2018
Florida Atlantic University - College of Business
Executive Certificate
2020 — 2020
Maricopa Community Colleges
Associate of Arts - AA
2020 — 2021
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