Meghann Gunter

About Meghann Gunter

Strategic planner and operational leader with a strong background in improving the productivity, performance, efficiency and profitability of organizational operations. Proficient in people management, diversity and inclusion, and brand representation. Possesses a high level of integrity and an outstanding work ethic. Flexible, resilient and tenacious.

Experience

1. Business Operations Manager

   Microsoft

   Jan 2018 — Present

   BUSINESS OPERATIONS MANAGER - MICROSOFT Support Microsoft’s operations by being a partner and influencer with leaders and internal stakeholders on key business initiatives, programs, resource planning and special projects. • Key contributor in shifting a organization from an in-person business to a fully remote operation within 2 weeks in response to the COVID-19 pandemic. • Coordinated the closure of 79 stores by providing direction to teams to complete the successful and compliant return of millions of dollars of Microsoft assets. • Worked cross-functionally with Microsoft teams and external stakeholders including technology, real estate/facilities, security, supply chain, HR, landlords and shipping services to successfully close all store locations. • Oversaw the creation of new policies, procedures, and updates to existing resources to make sure all associates followed new legally required changes based on Microsoft’s organizational restructure.• Defined and managed Temporary Support Program that impacted 300+ associates. Successfully adjusted program support in response to business needs, associates, and leadership stakeholders. • Led associate bonus payout initiative of over USD, collaborating with vendor support to ensure accurate payout and timely payroll troubleshooting and resolution where needed. • Spearheaded field associate adaptation and training of Dynamics 365C in Microsoft Experience Centers and Employee Company Stores.

Education

• Keller Graduate School of Management of DeVry University

  Master of Business Administration (MBA), Marketing/Marketing Management, General

  2014 — 2016

• Florida State University

  BS, Professional Communications

  2005 — 2007

• Gulf Coast State College

  AA, Mass Media Communications

  2003 — 2005

Skills

• Microsoft Outlook
• Apparel
• Store Management
• Window Displays
• Sales Management
• Retail
• Trend Analysis
• Customer Relationship Management (Crm)
• Human Resources
• Styling
• Microsoft Office
• Training
• New Store Openings
• Microsoft Dynamics Crm
• Merchandising
• Visual Merchandising
• Store Operations
• Retail Sales
• Customer Service
• Driving Results
• Loss Prevention
• Microsoft Technologies