Meghan Moore

Senior Admissions Advisor @Keypath Education

Schaumburg, IL, US

Implemented new staff training process, incentive program and career advancement initiatives to identify, coach and support high performers and management trainees. • Streamlined business outreach and re-engagement of lost customer in coordination with the marketing department • Upheld the highest standards of mission statement as well as staff conduct while increasing conversation rates over 60%• Effectively utilized reports to analyze data to capitalize on emerging trends in Admissions Provided regular team performance analysis and led strategically schedule blitzes• Regularly collaborated with marketing manager to determine new marketing opportunities, finalize marketing strategy details and provide feedback on marketing campaigns and tactics • Enhanced the Admissions process and created a positive team-oriented environment by facilitating regular cross-functional communication with Admissions, Financial Aid, Student Support Services and Academics teams• Effectively matched prospective students with a degree program that was the best fit for them prior to enrollment, based on the student’s interests, motivation, qualifications and commitment level garnered from detailed one on one interviews • Introduced employee-recognition programs, labor/management communication forums and career-pathing opportunities that boosted staff retention, morale and satisfaction to new bests.• Motivated team to excel by conducting regular evaluations and providing consistent feedback on team performance and progress