Meghan Burke
Principal Customer Experience Researcher | DEI Professional with SME in Antiracism and Intersectionality | Former Tenured Professor & Department Chair
- Role
- Principal Experience Researcher, Customer Insights at State Farm
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Meghan Burke
Principal qualitative and ethnographic customer insights (CX) researcher, working to…
Experience
Principal Experience Researcher, Customer Insights
May 2022 — Present · Raleigh, NC, US
Enterprise Research: Qualitative and Ethnographic CX, in collaboration with UX and IO teams
Education
Grand Valley State University
Bachelor of Arts (B.A.), Sociology
1998 — 2002
Loyola University Chicago
Doctor of Philosophy (Ph.D.), Sociology
2003 — 2009
Skills
- Sociological Theory
- Social Theory
- University Teaching
- Race Relations
- Academic Advising
- Women's Studies
- Social Justice
- Race, Class, Gender
- Whiteness Studies
- Critical Race Theory
- Diversity & Inclusion
- Social Inequality
- Diversity Training
- Sociology
- Educational Assessment
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