Meghana K.
Servicenow Developer Technical Lead @Ameriprise Financial Services, LLC
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WORK HISTORY
Servicenow Developer Technical Lead @Ameriprise Financial Services, LLC
Managed end-to-end Vulnerability Response in ServiceNow by integrating external scanners like Qualys, Tenable, or Rapid7 to automate vulnerability imports and risk scoring.• Created and customized Vulnerability Groups, Remediation Tasks, and Assignment Rules to streamline triaging and patching processes across IT teams.• Implemented risk-based prioritization using CVSS scores, asset criticality, and exploitability data to drive timely remediation of high-impact vulnerabilities.• Developed dashboards and reports to track vulnerability metrics, SLA compliance, and remediation performance across various business units.• Integrated Vulnerability Response with Change Management to ensure patches and fixes are reviewed and deployed in compliance with ITIL processes.
EDUCATION
Montclair State University
Master's degree
Jawaharlal Nehru Technological University Kakinada (JNTUK)
Bachelor's degree
ABOUT MEGHANA K.
I am a Certified ServiceNow Developer with over 5 years of hands on experience with…
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