Meghana Bhise

About Meghana Bhise

A promise to absolutely delight the customer! That is what I bring with my 25+ years experience in the Information technology sector.I am an accomplished techno-functional professional with expertise in setting up and managing PM Standards and Processes. With my focus on process optimization, I excel in managing and delivering projects and services. Having worked with diverse teams across global locations, I am well aware of the cultural differences and the challenges they bring if not handled gracefully, as well as how the teams can work well if those very cultural differences are used to create absolutely fabulous teams.Customer focus is part of my work ethic, which is why I am able to understand customer needs and I work proactively with them to deliver products and services which will truly make them happy customers.While I am an optimist to the core, I know how projects can go wrong if the risks are not addressed suitably. I make it a point to not only to identify risks and handle them appropriately, but also to keep the customer informed and prepared at all times.I believe in looking at the bigger picture, even as I focus on the details of a project or program. I believe that every situation - good or bad has important lessons to teach.Feel free to reach out to me on my email address: m••••••••@gmail.com

Experience

1. Service Delivery Manager

   Fujitsu

   Feb 2019 — Present · Pune, IN

   Reduced hosting costs by about 50% by successfully leading a migration project to migrate applications from on-premise to Azure cloud• Improved application performance by initiating and implementing a project targetting performance issues• Achieved faster turnover of Change Requests for an internal application by streamlining the Change Management process• Identified and published over 75 best practices followed by Service Delivery teams across the organization, by setting up Service Delivery Audit Program• Identified and communicated shortfalls in Service Delivery Processes to the Service Delivery teams during Service Delivery Process Audit. This resulted in those teams taking steps to optimize Service Delivery

Education

• Savitribai Phule Pune University

  B.E., Industrial Engineering

  1990 — 1994

Skills

• Performance Tuning
• Solution Architecture
• Databases
• Data Integration
• Data Warehousing
• Data Cleaning
• Customer Data Integration
• Database Administration
• Sql Tuning
• Data Stewardship
• Data Quality
• Trillium
• Data Modeling
• Problem Solving
• Microsoft Sql Server
• Service Delivery
• Scrum
• Data Cleansing
• Six Sigma
• Sql Profiler
• Incident Management
• Project Management
• Software Project Management
• Itil
• Data Governance
• Agile Methodologies
• Management
• Sql
• Change Management
• Linux
• Business Intelligence
• Solutions Architecture
• Service Delivery Management
• Rman
• Business Process
• Database Design
• Oracle
• Requirements Analysis
• Problem Management
• Mirroring