Meghan McGonagle
Director of Room Operations at Westin Denver Downtown
- Role
- Director of Room Operations at Marriott International
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Meghan McGonagle
I achieved a Bachelor of Hospitality Management degree from the University of New Hampshire\'s Peter T. Paul College of Business and Economics which equipped me with the knowledge and skills to drive success in the hospitality industry.I am a dedicated and experienced front office leader with a proven track record of managing all facets of the operation. Currently serving as the Director of Front Office at the Westin Denver International Airport, I have successfully implemented revenue-generating programs and associate-driven initiatives which has significantly boosted guest satisfaction metrics and driven financial success.My passion for delivering exceptional customer service and continuously improving processes to enhance the guest experience has led me to receive the Colorado Hotel & Lodging Association\'s 2024 Emerging Leader of the Year Award.I am now looking to leverage my extensive experience and skills to transition into a hospitality sales role, where I can contribute to the overall success of the hotel by driving revenue growth and building strong client relationships.
Experience
Director of Room Operations
Aug 2025 — Present
Responsible for overseeing all aspects of a hotel\'s Rooms Division, including Front Office and Housekeeping. Focuses on ensuring exceptional guest experiences while maintaining operational efficiency and financial performance. The director develops and enforces service standards, manages departmental budgets, and leads teams to deliver consistent, high-quality service. Collaboration across departments is key to ensuring smooth operations, adherence to brand standards, and compliance with safety regulations. With a strong emphasis on strategic planning, team development, and guest satisfaction, the Director of Rooms Operations plays a critical role in shaping the overall guest journey and driving the success of the property.
Education
Griffith College Dublin
Study Abroad Experience, Hospitality Management
2018 — 2018
Timberlane Regional High School
High School Diploma
2015 — 2016
UNH Peter T. Paul College of Business and Economics
Bachelor's degree, Hospitality Management
2016 — 2020
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