Meghal Thakore

Guest Relations Manager @After Dark Hospitality Group

Vancouver, BC, CA

Managed weekly operations at Mansion club from updating and ordering new inventory, seven rooms to manage guest list and table groups, hiring and training new staff, updates on new changes during weekly meetings, point of sale, weekly schedules and plan social media marketing. Ensure timely management of guestlist lineups, host bottle groups to the table and deliver fast and quick service by reducing wait times for getting bottles to the table, communicate all the information clearly on social media channels to avoid confusions for exceptional service and maximize guest satisfaction. Generate new clients for corporate bookings by attending and socializing at trade shows and events at Vancouver convention center, follow up and offer customized deals over the emails to different clients, Co-ordinated with food and beverage department at paradox hotel to customize menu for corporate events hosted at Mansion club on weekdays and increased monthly revenue by 15%. Develop and implement marketing strategies in advance across social media, planning posting calendar and local partnerships which increased attendance by 25%. Regularly attend bar watch sessions and stay up to date with city by law updates, carefully handle emergency situations in compliance with health and safety regulations, conducted regular inspections, training sessions and built healthy relation with RCMP officials, liquor inspector and paradox hotel security.

Lambton College

Post graduate diploma, Marketing managemenet and professional sales

H.R. College of Commerce and Economics

Tybcom, Commerce and exonomics